My aim is to write something easy to be read. I don't want a reader to have to work too hard. The point is for it to be a hopefully fun read that takes them away from the troubles of their world for a while.
Unfortunately, being simple and straight forward does not seem to be the aim of a lot of companies now. Anthropic stole a bunch of my books, along with a lot of other authors. There is a class action suit that has led to a settlement. But in order to be part of it, I had to fill out a lengthy document to qualify. It was tedious, but I did it. It seemed finished, but then a week or so ago, I got a new document I had to deal with. The publishers were claiming half the money. The instructions of how to address this new document were confusing and overwhelming. Not just for me. There were posts on Facebook and a note from the president of Sisters in Crime about how to deal with it. It was down to trying to figure out what words like default meant in the publisher's claim.
Once I figured out what it meant, I still had to go through a list of books and adjust my claim. Instead of clear instructions how to do it, the ones provided by the law firm handing the settlement were confusing and probably deliberately not helpful. Eventually, I stopped going in circles and figured it out--at least I hope I did, and did it correctly.
That was easy compared to dealing with a Chase bank credit card this week. I went to the online site to get some information for doing our taxes and a screen popped up trying to get me to go paperless. I won't go into trying to describe how confusing it was. I thought that I handled to not going paperless. And then an email came that appeared to say that I had agreed to go paperless. What came after was long and boring, but basically, there was no way to tell if I had agreed to go paperless or to be sure that I let them know I still wanted a paper bill. The so-called help was all not helpful. So now all I can do is wait to see if they continue to send a bill or not. If there's no bill, I will call them and we all know how that goes.
It's the intent that is so bad. We the customers are treated like the enemy and every effort seems to be made to confuse us. It seems to be the world now and there's no choice but to deal with it.
Back to writing and trying to keeping those sentences clear.